We're with you every step of the way.
We know what you’re thinking…MinistryPlatform sounds great, but how does this transition actually work? We’ve helped dioceses and parishes just like you transition to MinistryPlatform, which means you benefit from a proven plan of success. Our experts will walk you through Onboarding and your Go Live experience to ensure your success with MinistryPlatform.
Parish
Diocese
Phase 1: Prepare for Migration
This phase is typically the first eight to ten weeks of your onboarding.
Meet your Implementation Specialist.
Your Implementation Specialist will set up a call to meet your Project Team. Your first data set from your legacy system will be migrated.
Establish objectives.
Your implementation specialist will establish objectives and timelines for onboarding with you. You’ll begin communicating through support tickets with your specialist.
Begin training.
Calls with your implementation specialist continue as you and your staff get set up in the Platform and review the data migrated from the legacy system. Self-paced training and five remote trainings are held.
Phase 2: Go Live
Here your data is fully migrated and you begin working in the Platform.
Migration
Your final data set is migrated and your legacy system is turned off. Any data updates will be made now in the Platform.
“Go Live”
A MinistryPlatform resource will be on-site as you begin using the Platform for the first time.
Phase 3: Post Go Live
Your coach will continue weekly coaching calls to help you settle in for about 7 weeks. After that, you can expect bi-weekly or monthly coaching calls for a year as needed to help you continue moving forward in the Platform. Onsite training will be available for parish staff, and your coach will continue monitoring support tickets to step in as needed to assist you.
Phase 1: Waves
During the initial phase, we work with the Diocese to create a wave structure, starting with a pilot wave. The pilot lasts approximately eight weeks and consists of no more than 10 parishes. Once the pilot is complete, we continue with other waves of agreed upon timelines and parishes.
Phase 2: Prepare for Migration
Meet your coach.
Your implementation specialist will set up weekly calls with your Diocese team, and weekly calls with the pilot parishes and Diocese. Your first data set from your legacy system will be migrated.
Establish objectives.
The first calls will be held with the Diocese and pilot parishes, establishing objectives and timelines for onboarding. You’ll begin communicating through support tickets.
Begin training.
Weekly calls continue as you and your staff get set up in the Platform and review the data that was migrated from the legacy system. Self-paced training and five remote trainings are held.
Phase 3: Go Live
Here your data is fully migrated and you begin working in the Platform.
Migration
Your final data set is migrated and your legacy system is turned off. Any data updates will be made now in the Platform.
Parish “Go Live”
Processing contributions will be reviewed in the morning, and Sacraments and Household Registration will be in the afternoon.
Diocese “Go Live”
Your coach will work with you to determine how many MinistryPlatform resources are needed on-site to help you use the system for the first time, and which parishes they will attend.
Resources
This extensive, rapidly evolving, online user guide with search-friendly articles and videos about every facet of all MinistryPlatform (MP) applications is available to anyone on your team 24/7.
Once you upgrade to MinistryPlatform, you’ll have access to the MP Community Forum where you can take part in discussions and partner with others in ministry just like you.
We offer a variety of product training webinars, hands-on boot camps, short interactive learning activities, and our annual training conference, Ignite!, with resources for all levels of users, from beginners to developers. You may also opt for one-on-one training sessions with our experienced MP coaches.